Privacy Policy

      We understand that making purchases online involves a great deal of trust on your part; we take this trust very seriously, and make it our highest priority to ensure the security and confidentiality of the personally identifiable information ("PII") you provide us. (PII includes information that can be linked to a specific individual, such as name, address, phone number, or e-mail address.)

      As a visitor to our Web site, www.4stravel.com, you have the right to understand our information privacy practices prior to providing 4stravel.com with any of your PII.
What information we collect from you

      4stravel.com only collects PII that you voluntarily provide to us.

      How we use your information
      4stravel.com uses your PII for the purposes of responding to and processing your requests for 4stravel.com travel products and services.

      Who we share your information with
      4stravel.com will only share your PII with our authorized service providers that perform certain services or functions on our behalf or as required by law. 4stravel.com does not sell or rent your PII to anyone.

      How you can control the use of your information
      4stravel.com provides you with choice and control over the collection and use of your PII, as well as a means of updating, correcting, or removing any PII stored in your customer profile.

      By providing you with this Privacy Statement, 4stravel.com is pledging our continued commitment to protecting the information you provide us.

      Information collected about you
      4stravel.com collects personally identifiable information ("PII") about you that you specifically and voluntarily provide. PII includes information that can identify you as a specific individual, such as your name, phone number, or e-mail address. Although you are required to register as a member of 4stravel.com in order to use selected travel planning tools, and some PII is needed in order to process and fulfill travel requests, many areas of 4stravel.com can be accessed without providing any PII.

      On all 4stravel.com pages that collect PII, we specifically describe what information is required in order to provide you with the product or service you have requested.

      4stravel.com collects PII when you:
      • Become an 4stravel.com member
      • Complete a traveler profile
      • Purchase travel
      • Use the Travel Arranger service
      • Participate in a survey, contest, or sweepstakes
      • Contact 4stravel.com

      Member information
      4stravel.com collects your Member ID, password, and e-mail address when you register to become a member of our Web site.

      Traveler profile information
      4stravel.com collects the full name and contact number for a traveler when a travel reservation is made. We may also collect information about each traveler's preferences, including meal requests, and membership numbers, and options. This information is stored in the profile area of a member's 4stravel.com account.

      When someone other than yourself is accompanying you on travel purchased through 4stravel.com, we may collect PII and travel preferences about that individual. You should obtain the consent of other individuals prior to providing 4stravel.com with their full names, contact numbers, e-mail addresses, and travel preferences, as they will be unable to directly access our systems to view or change any information you provide on their behalf.

      Travel purchase information
      4stravel.com collects the billing address of the credit card that is used to purchase travel. We will also collect credit card information, including card number, card type, cardholder name, and expiration date, in order to bill you for travel purchased through 4stravel.com. Please view our System Security information for additional details on 4stravel.com's commitment to protecting your credit card security.

      Contests and sweepstakes information
      Occasionally, 4stravel.com may offer our members and site visitors an opportunity to participate in a contest or sweepstakes. Information collected by 4stravel.com when you participate in a contest or sweepstakes may include your full name, e-mail address, and street address.

      Surveys
      4stravel.com may offer our members and site visitors an opportunity to participate in surveys regarding their experience with our site. For our members, we may also send these surveys via e-mail. You are under no obligation to respond to any survey, and you may unsubscribe from receiving these e-mail surveys by following the unsubscribe instructions in any e-mail survey you receive. Information collected by 4stravel.com when you participate in a survey may include your full name, e-mail address, and street address.

      Contacting 4stravel.com
      4stravel.com collects PII such as your full name, Member ID, e-mail address, and/or contact number whenever you submit a question or suggestion, or request assistance with viewing your itinerary, logging on to 4stravel.com, or accessing your account.

      Our partners
      4stravel.com has partnered with reputable third parties to offer our members and site visitors a variety of products and services. All travel services throughout 4stravel.com that are provided by a third-party partner are described as such. Although we only work with reputable third parties, our business partners may have different privacy policies and practices than 4stravel.com. We encourage you to review our business partners' privacy policies to further understand their procedures for collecting, using, and disclosing your information.

      Other information we collect
      Some information is collected automatically every time you visit 4stravel.com (e.g., cookies and computer information). In addition, information may be collected from other independent, third-party sources.

      Cookies and other Web technologies
      When you visit 4stravel.com we collect information about your computer and assign you a "cookie" (a small, unique identifier text file). You do not provide this information—it is collected automatically as a means of supporting your visit to our site. This cookie does not contain any PII. You can always choose to not receive a cookie file by enabling your Web browser to refuse cookies or prompt you before accepting a cookie. Be advised that, by refusing to accept a cookie, you will not be able to access many travel services and planning tools offered by 4stravel.com.

      When you access the Booking areas of the 4stravel.com Web site, reserve or purchase travel, or use selected travel planning tools, we require you to sign in as a member, using your Member ID and password. Once you sign in as an 4stravel.com member, we record the Member ID and the name on the member account in the cookie file on your computer. We may also record your password in this cookie file if you checked the box entitled "Save this password for automatic sign-in." Your Member ID, password, and the name on your member account is stored in the cookie file as encrypted data, so no one can view the information it contains by obtaining unauthorized access to your computer. Permanent cookie files remain on your computer's hard drive until you manually delete the file.

      A cookie file may also be placed on your hard drive by 4stravel.com's third-party advertising companies. These companies may use aggregated statistics about your visits to this and other Web sites in order to provide advertisements about travel-related goods and services that you may be interested in. The information they collect does not include your PII.

      The third-party advertising companies may also employ technology that is used to measure the effectiveness of ads. They may use this anonymous information about your visits to this and other sites in order to provide advertisements about goods and services of potential interest to you. No PII is collected during this process. The information is anonymous and does not link online actions to an identifiable person. If you would like more information and want to explore the option of not having this information collected by third-party advertisers, contact us.

      Computer information
      4stravel.com collects certain technical information from your computer each time you request a page during a visit to 4stravel.com. This information is collected from your computer's Web browser to enhance your experience on our site and may include your IP address, operating system, Web browser software (e.g., Netscape Navigator or Internet Explorer), screen resolution, and referrer Web site.

      Information from other sources
      To improve services and enhance personalization, we may periodically obtain information about you from other independent third-party sources and add it to our account information. Additionally, authorized personnel may update your profile to accurately reflect any new profile information included in communications received from you.

      Use of your information
      Information collected on 4stravel.com may be used to:
      • Register you as an 4stravel.com member
      • Plan and purchase travel
      • Notify you of travel changes through the Travel Alerts service
      • Send marketing communications or surveys to you
      • Respond to your questions or suggestions
      • Improve the quality of your visit to our site

      Member registration information
      When you register to become a member of 4stravel.com, we use your information to create your member account. You will then receive a "Welcome to 4stravel.com" e-mail that contains your Member ID and describes the benefits of using 4stravel.com for planning and purchasing your travel needs.

      Travel planning and purchase
      Information collected when you complete your traveler profile is used to confirm and process your travel reservation. In addition, information collected from you when you purchase travel is used to bill your credit card and deliver your travel itinerary, either electronically or through the mail.

      Travel Alerts notification
      In the event your travel plans are disrupted because of mechanical, weather, or carrier business conditions, 4stravel.com may send you an e-mail notification to inform you of these conditions and help you make alternative travel arrangements.

      Marketing notifications
      As a registered 4stravel.com member, you may receive e-mails from us about special promotions, surveys, contests, sweepstakes, specials, trip information, or other travel opportunities on 4stravel.com and its marketing partners. We may also use your e-mail address or telephone number to contact you about changes to your purchased travel itinerary. To assess the effectiveness of these e-mails, we may attach a Read receipt that provides confirmation when you open an e-mail from 4stravel.com. This only occurs if your receipt is necessary in the process of our communication with you.

      You may also receive postal mail notifications from us about special promotions, surveys, contests, sweepstakes, specials, trip information, or other travel opportunities on 4stravel.com and its marketing partners. E-mail or postal marketing notifications containing offers for our marketing partners will be sent by 4stravel.com on our partners' behalf.

      Responses to your questions or suggestions
      We will use your e-mail address or telephone number to respond when you submit a question or suggestion, or request assistance with viewing your itinerary, logging on to 4stravel.com, or accessing your account.

      Sharing your information
      4stravel.com does not sell or rent your PII to anyone.

      Service providers
      To provide and process the services you request, 4stravel.com shares your PII with our authorized service providers that perform certain services or functions on our behalf. We only share information about travel either reserved or purchased on 4stravel.com. Our service providers need information about your traveler profile to process and confirm your travel reservation. These service providers will disclose information about your traveler profile to hotel, and other travel suppliers whose products you have purchased. Like any other travel agent, this information must be shared with our travel suppliers to confirm your reservation and travel preferences. Although 4stravel.com offers travel that are reputable companies, we have not placed limitations on these suppliers from using or disclosing your information without your permission. Therefore, we encourage you to review the information privacy practices of any travel suppliers whose products you purchase on 4stravel.com. In addition, these travel suppliers may also contact you as necessary to obtain additional information about your confirmed reservation.

      4stravel.com will occasionally share aggregated information with our service providers. This information does not contain any PII and is used to develop featured programs and content that will be of interest to our members and site visitors.

      In the event that you make a new, or update an existing, travel reservation by calling our number, your information may be accessed by a third-party service provider, as necessary, to respond to your request for customer service.

      4stravel.com may contract a reputable third party to facilitate the distribution of survey, promotion, or sweepstakes programs. Upon completion of these projects, all information is returned to 4stravel.com.

      Trusted business partners
      In addition, we have partnered with various third-parties to offer 4stravel.com travel services. These trusted third-party companies have added travel sections to their Web sites in order to offer 4stravel.com provided travel services. We will not share any of your PII with these trusted third-party companies, even if you register on 4stravel.com through their Web sites.

      Our obligations
      4stravel.com may be required by law to disclose information you have provided in obtaining our travel products or services. 4stravel.com may also disclose information against someone who poses a threat to 4stravel.com's interests (such as customer fraud) or whose activities could bring harm to others. In addition, it may be necessary for 4stravel.com to provide customer information to third parties, such as credit card companies, for the purpose of resolving disputes that arise in the normal course of business.

      Other Web sites
      There are several places throughout 4stravel.com that may link you to other Web sites that do not operate under 4stravel.com's information privacy practices. When you click through to these Web sites, 4stravel.com's information privacy practices no longer apply. We recommend that you examine the privacy statements for all third-party Web sites to understand their procedures for collecting, using, and disclosing your information.

      Protecting your information
      We want our members and site visitors to feel confident about using 4stravel.com to plan and purchase their travel, so we are committed to protecting the information we collect. 4stravel.com has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Currently, 4stravel.com only stores the information you provide when registering to become an 4stravel.com member, create a travel profile, purchase travel.

      Our systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you send personal information to 4stravel.com over the Internet, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission. For more information please see our System Security details.

      Changes to the 4stravel.com Privacy Statement
This Privacy Statement was produced and posted on 4stravel.com on December 05, 2003. 4stravel.com reserves the right to modify or amend this Privacy Statement at any time and for any reason. If there are material changes to this statement or in how 4stravel.com will use your PII, 4stravel.com will prominently post such changes prior to implementing the change.

      Regardless of later updates, we will abide by the information privacy practices described in this Privacy Statement at the time you provided us with your information.
      If you have questions about our Privacy Statement, please e-mail us.